7 Best Virtual Phone Services for Small Businesses in 2024

Looking for a reliable communication solution? Discover the best virtual phone services for your business in this article.

 With modern technology, businesses can increase efficiency and simplify communication. It’s very adaptable and effective. Also, through this, we can connect with our employees with a single virtual number.

Through this article, we are going to see the 7 best virtual phone services. From that, you’ll get an idea about what virtual phone service actually is and its uses and benefits.

Let’s get started!

What is Virtual Phone Service?

Virtual phone service is also known as a virtual phone system or cloud-based system. It is modern technology that allows individuals and team members to communicate over the Internet with a single business phone number. 

Virtual phone services are very flexible; users can make and receive calls from anywhere. They are also very cost-effective and scalable. Virtual phone services are considered a modern solution for efficient and effective business communications.

All calls and messages connect here through a single business phone number, which is also called a virtual phone number. Let’s see how it actually works;

How does a virtual phone number work?

We cannot compare our normal or traditional numbers with virtual phone numbers because they are completely different. Unlike normal phone numbers tied to specific devices, virtual phone numbers originate from clouds and are linked to your pre-existing telephone number. For this reason, a virtual phone number is also referred to as Cloud phoney. 

Virtual phone numbers make communication easy and flexible compared to normal telephone numbers. You don’t have to feel tied to a specific location; you can travel freely, work from home, etc.

Now let’s see some of the best virtual service providers;

Best Virtual Phone Services Providers 2024

Here, we are introducing the 7 best virtual service providers of 2024. Through this, you can evaluate and choose the best virtual service provider for your business according to your requirements.

Let’s start!

1. Google Voice

Google Voice is a virtual phone service provider that offers an easy-to-use and affordable solution for businesses. It allows users to make and receive calls and messages from a single virtual phone number. Google Voice is known for its integration, scalability, and development features. It offers various pricing plans, including Business Starter, Business Standard, and Business Plus, with different storage capacities and features. 

Are you curious to know about its features? Check below!

Key Specification

Voicemail Transcription: Google Voice provides automatic voicemail transcription for users who want to transcribe their voice into text.Spam Protection: Users do not need to worry about spam calls. Google Voice automatically blocks spam calls and ensures you do not miss important calls.Spam Protection: Users do not need to worry about spam calls. Google Voice automatically blocks spam calls and ensures you do not miss important calls.Integration: Users can seamlessly connect Google Voice with other Google services to enhance productivity and collaboration.Call forwarding: Forward calls to any device; GoogleVoice gives you flexibility in managing your communication.

To explore its new features, sign up today!

Pricing

Business StarterBusiness StandardBusiness Plus$1.64/month8.82/month$16.55/month30 GB pooled storage per user2 TB pooled storage per user5 TB pooled storage per user

How to setup

Google Voice can be used on both phones and desktops. Let’s see how to set it up;

Browse and go into Google Voice
If you don’t have an account, then sign upAfter on the top right corner, you can see settings; click on thatThen choose Account, then click the link numberNow, link the number that you wantYou will receive an OTP to that numberVerify the OTP

Now you’re ready to use Google Voice!

For phone users, the whole process is the same as on a desktop; the difference is that you can do this on a phone using a mobile application.

2. RingCentral

RingCentral is one of the leading virtual phone providers of 2024. They offer unified communication as a service, helping to simplify business communications. RingCentral maintains a very strong relationship with the company and its staff. Here, you can share messages, calls, and documents all in one place.

Let’s see its specifications;

Key specification

No Hardware: Unlike traditional systems, RingCentral doesn’t have any bulky hardware; the services are provided via the Internet.Mobile: RingCentral allows you to make calls and send messages through your mobile device, and you can access your phone system through your mobile device.Secure and Reliable: Users do not need to worry about security; RingCentral provides you with high security for your data and privacy through encrypted networks.24/7 customer support: RingCentral offers round-the-clock technical support via phones, emails, live chats, etc. 

Sign up today for RingCentral to explore its features!

Pricing

CoreAdvancedUltra$20/month$25/month$35/monthUnlimited domestic callingAuto call recordingUnlimited HD video, messaging

How to setup

Let’s see how to set up a RingCentral account;

Download the app from the Microsoft store
Select a chat to use RingCentral
After selecting a chat, click on sign-in
After signing in, click on Authorize
After authorising it, click for download or install on your phone or desktop

You can check their official website for more information regarding this at …………………

3. Grasshopper

Grasshopper is a virtual phone service provider that offers virtual numbers to small businesses to increase their efficiency and maintain smooth communication between team members. Their key features include business calls, voicemails, voice transcriptions, call forwarding, and call routing. They also offer a free 7-day trial and paid plans.

Coming to the features of Grasshopper;

Key Specifications

Toll-free numbers: Grasshopper ensures your national presence with their standard toll-free numbers like 833, 844, 855, etc.Business texting: It allows you to send and receive text messages using your business number, providing a simple way for customers to reach you.VoIP/Wi-Fi calling: If cell reception is poor, users can enable the feature of Wi-Fi calling, and you can make and receive calls through your internet.Call handling: Grasshoppers provides a feature to handle calls simultaneously; it allows you to take multiple calls so no one hears the line is busy.

Sign in today to see its new features.

Pricing

Before committing to any plan, you can try its free 7-day trial. Grasshopper also provides paid plans.

Check their website for more information.

How to  setup

To set up Grasshopper then, kindly follow these steps:

Browse for Grasshopper and sign up thereThen click on Record a main greeting
Then add extensions
Now you’re ready to receive calls and messages

4. VirtualPBX

A virtual PBX service provider is a cloud-based phone system that handles calls and messages for businesses. It offers features like call routing, voicemail, and call forwarding, which can be accessed from anywhere. Virtual PBX is scalable and cost-effective, making it an ideal solution for small businesses and remote teams.

Check out its key features;

Key Specifications

Mobile and desktop apps: Virtual PBX allows users to access the phone system from different devices and ensures connectivity.Auto attendants: It provides you with an interactive IVR (Interactive voice response) system that guides the caller through menu options and direct calls.Toll-free numbers: To establish its global presence, it offers a variety of toll-free numbers based on local, regional, and international.Call Monitoring: Virtual PBX allows supervisors to listen in on calls to ensure quality and training purposes.

To explore its features, sign in today!

Pricing

VirtualPBX offers a free trial that you can use for evaluation. Contact the sales team to get a better idea of the plans and pricing scheme.

How to setup

Browse for VirtualPBX and sign up; you can see results like this mentioned below. Open it and signup there.
Create an accountSelect a phone number

Now you’re ready to use VirtualPBX!

5. Nextiva

Nextiva is a virtual phone service provider that offers cloud-based communication solutions for businesses of all sizes. Their services include voice, video, and messaging features that help businesses stay connected with their customers and team members. Nextiva provides a user-friendly platform that is easy to use and provides all the necessary features that a business needs to communicate effectively.

Some of its significant features can be listed as:

Key Features

HDVoIP Phone service: This is a high-definition VoIP service specifically designed for businesses; it uses the Internet to make calls.Team Chat: Users can send messages securely and instantly between their employees through Nextiva’s team chat app.NextivaOne App: Turn your mobile device into a virtual office with NexTivaOne mobile app so you can connect with your team from anywhere in the world.Number Porting: When you switch to NexTiva, you can use the same number, which provides continuity and allows you to stay connected with your customers.

Pricing

EssentialProfessionalEnterprise$18.95/month$22.95/month$32.95/monthUnlimited voice and video callingUnlimited conference calls of 40 participantsUnlimited participants in voice and video conferencing

How to set up

Setting up Nextiva is easy and can be done in a few simple steps. Here’s how:

Sign up for a Nextiva account on their website.Choose a plan that meets your business needs.Select a local or toll-free virtual phone number.Set up your auto-attendant and call routing rules.Download the Nextiva mobile or desktop app.Start making and receiving calls and messages.

6. 8×8

8×8 is a virtual phone service provider that offers cloud-based communications solutions for businesses of all sizes. Their services include voice, video, chat, and contact centre solutions. With 8×8, businesses can experience seamless communication and collaboration, regardless of their location or device.

8×8 is a virtual phone service provider that offers a wide range of features to help businesses communicate effectively.

Key Features

Some of the key features of 8×8 virtual phone services are:

Virtual phone numbers: 8×8 provides virtual phone numbers that allow businesses to make and receive calls from anywhere in the world. Cloud-based system: It has a cloud-based virtual phone system, which means that users can access it from anywhere with an internet connection.Video conferencing: For users, it provides video conferencing features that allow businesses to hold virtual meetings with their team members and clients.Call recording: 8×8’s call recording feature allows businesses to record and store calls for future reference and training purposes.

Pricing

You can visit their website or sign up for a free trial to try out the features for yourself. Users can also contact them to learn about their plans and pricing.

How to setup

Download and sign_in to 8×8 app

The above picture is the desktop interface of 8×8

Create an accountCreate number

Use its guidelines for further changes.

7. Dialpad

Dialpad is a cloud-based virtual phone service provider that offers businesses an all-in-one communication solution. It enables users to make and receive calls, send messages, and conduct video conferencing from a single virtual phone number. Dialpad is known for its simplicity, scalability, and integration features. It offers various pricing plans, including Standard, Pro, and Enterprise, with different features and storage capacities.

Here are some of the key specifications of Dialpad:

Key Specifications

AI-powered voice transcription: Dialpad uses AI to transcribe voice messages into text, making it easier for users to read and respond to messages.Integration: It integrates with various business tools, such as G Suite, Salesforce, and Zendesk, to enhance productivity and collaboration.Call centre features: Offers advanced call centre features, such as call routing, call monitoring, and real-time analytics, to improve customer experience.Mobile app: Dialpad offers a mobile app that allows users to make and receive calls, send messages, and conduct video conferencing from their mobile devices.

Pricing

Ai voiceAi meetingsAi contact center$35/month$20/month$135/monthCall, message, and meetOne-click meetingsOne unified app

How to set up

Sign up for a Dialpad account.

Interface of Dialpad

Choose your pricing plan.Select your virtual phone number.Download the Dialpad app on your desktop or mobile device.Start making and receiving calls, sending messages, and conducting video conferencing from your virtual phone number.

We saw the 7 best virtual phone service providers of 2024; now we need to check what are its benefits ;

What are the benefits of virtual phone services?

If we evaluate it deeply, there is a wide range of benefits we can list; let’s evaluate some of its major benefits one by one:

Cost-effective

If we compare it to traditional communication, this virtual phone system is more cost-friendly. There is no need for any physical phone lines, here, calls are connected through the internet only. They have a voIP control also. ( voice-over-internet-protocol)

Scalable

Virtual phone services are completely scalable. Businesses can start with the basics and add features according to their needs. VoIP services are also provided to small businesses and large enterprises.

Flexibility

 One of the major benefits of virtual phone services is their flexibility; because of this, anyone can connect using desktops, phones, or mobile apps. Its smooth call-handling ability is notable here also, anyone can work for it from any place.

Feature-rich

Each virtual service provider has a wide range of features, and they may differ according to the plans you choose. Some notable features include the ability to connect easily around the world with anyone who has a virtual number, the fact that it’s very easy to set up and inexpensive, and many others.

VoIP technology

Virtual phone services are set up based on VoIP technologies ( voice-over-internet-protocol) or cloud-based technology. Because of this technology, virtual phone services are very scalable, flexible, and high-quality voice-providing in nature.

Efficient call handling

Virtual phone services handle calling properly at less cost. Proper integration and customer support are some of the major characteristics of virtual phone services. They help businesses run properly because the key to their success is customer satisfaction.

Global Presence

By selecting area codes, virtual phone services allow one to communicate globally without any interpretation of the flow. International virtual numbers provide a seamless global connection. Through this, businesses can connect at a global level without facing any challenges.

Analytics and Reporting

Virtual phone services have real-time call tracking facilities, and they help businesses to monitor the call volume and duration also; detailed reports provide the preferences and requirements of customers.

Reliability and Redundancy

Reliability and redundancy are considered two major benefits of virtual phone services because reliability provides a good infrastructure with uptime guarantees, and redundancy helps improve the system’s reliability by providing backups in case of failures and enhanced availability. 

Easy setup and maintenance

Virtual phone services are very simple to set up—you just need to sign up and select the number. In the case of maintenance, they’re very scalable and flexible, and they’re also low-cost. These benefits make businesses choose virtual phone services over traditional lines.

Integration with business tools

Integration with business tools helps increase productivity and ensures efficient communication. It provides streamlined communication services, helps in workflow, and gives your services a professional outlook.

Now we evaluated some of the major benefits of using virtual phone services, and as you know, virtual phone providers provide you with a virtual phone number so, let’s check how can we get a virtual phone number;

How do I get a Virtual Phone number?

To get a virtual phone number, you first need to choose a virtual phone provider that suits your requirements. Once you have found a suitable provider, you can sign up with them and get your virtual phone number based on your location.

Virtual phone services are becoming increasingly popular in the business world as they allow you to consolidate your communication channels into one place and provide a single virtual phone number for all users. This helps to keep your personal communications separate from your business communications, ensuring that you maintain a professional image at all times.

FAQ’s

When do you need a virtual phone service?

Virtual phone services can be beneficial in many situations, including business communications, remote work times, global connections, etc.

How do you choose the best US VoIP?

Before choosing a US VoIP, go through its website and reviews, evaluate its features, and make sure that it’s completing your needs.

What is the cheapest US number VoIP?

There are so many US number providers, and some of the cheapest are 8×8, Dialpad, Grasshopper, etc.

Can a virtual number be traced?

Yes. It is possible to trace a virtual number if it is fixed. If it is a non-fixed virtual number, then it’s hard to trace.

Conclusion

Virtual phone services offer great flexibility and cost-effectiveness for businesses. With a virtual phone number, individuals and team members can communicate over the internet with a single business phone number.

We reviewed the top virtual phone service providers for 2024, including Google Voice, RingCentral, Grasshopper, and more. We evaluated their features, plans, and pricing structure properly.

It’s time to choose a virtual phone service that fits your requirements!

Don’t waste time. Start your journey today. Explore the features by trying its free trial, and evaluate its review properly before choosing the right one.

We sincerely hope that this article helps you in your way to make your business communication easier!We Love Cricket

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